Monday, May 7, 2012

We love feedback from our customers!

"My wife was looking for a new car. We stopped by AutoMax Hyundai of Norman one recent Sunday evening and she fell in love with the Hyundai Veloster. We went back on the Friday evening when Norman was being hit by thunderstorms and a tornado. I had sent a request through the Internet and received an immediate follow-up phone call from Sonja Sherwood about when we would like to test drive a car. We told her that we would be in on Friday after work. She said Tim Tae would meet with us and show us whatever vehicle(s) we were interested in. When we had talked for a while, Tim asked if we would like to test drive the Veloster. Victor Ferguson graciously got a bright blue one off the pedestal out front, handed us the keys, and told Tim to let us go for a ride. My wife and drove the vehicle and were amazed at the room, responsiveness, and everything about the vehicle. After the test drive, my wife and I worked a deal with Tim for an Ironman Silver Veloster which was in Tulsa but they said they would get in within 2 days. They called on Saturday to say the vehicle was in and we told them we would be there Monday. When we got there Monday evening, the car was there with a full tank of gas, washed and waxed, and ready to go. The deal was done smoothly with no pressure. Everyone did an excellent job and the finance manager, Michael Day, was first rate. Tim did a superb job of introducing the car to my wife and she felt comfortable driving it home that evening. Every question we have had since buying it has been answered by either Tim or Victor in a professional and caring manner. We would recommend this dealership and especially Tim Tae to anyone considering buying a Hyundai in Norman or in the OKC metro." -jsmecham

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